(*) Saturdays, Sundays and holidays are not considered working days
Free shipping on orders over USD$69. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations.
STANDARD SHIPPING：Free shipping when you spend over $69 (or $10.95 when you spend under $69)
EXPRESS SHIPPING：$5.95 when you spend over $69 (or $13.95 when you spend under $69)
ALL OTHER COUNTRIES
STANDARD SHIPPING：Free shipping when you spend over $69 (or $11.95 when you spend under $69)
EXPRESS SHIPPING：$5.95 when you spend over $69 (or $14.95 when you spend under $69)
SHIPPING: Due to global health events beyond our control, International Experss are currently experiencing shipping delays. Your package may be held by the carrier for delivery at a later date while they work to keep safety top of mind. Please be sure to monitor your tracking details once your order has been shipped by our team, and reach out to the carrier for more details if your order is delayed.
INTERNATIONAL CUSTOMERS: We ask that all international customers take note of your own tracking information and receipt as we won't be able to track or monitor this for you. International return packages can take 4 weeks or more to reach our facility. Your return may delayed in getting back to us due to delays with international carriers.
Our customers and our team remain our top priority. We will continue to update our website if any additional delays are expected.
CAUSES OF DELAY
Tracking updates can be delayed when the following force majeure event happens:
1. Delays/closures due to the impact of the COVID-19
2. Bad weather reasons (heavy rain/tornado/flood/earthquake, etc.)
3. Local reasons such as strikes, statutory holidays, major international conferences, etc.
4. Shortage of peak season flights & personnel and other local reasons
NEED MORE HELP
If you experience any delays in tracking updates, we recommend you check the estimated delivery time. If your package is taking longer than scheduled, please contact us. Our customer service will get back to you as soon as possible.